Business Hours Our normal business hours are 9:00 a.m. to 5:00 p.m. CST Monday through Friday. We will do our best to respond to email inquiries and phone calls within 48 hours.
Payment Payments are submitted through PayPal. You do not need a PayPal account and can either pay via any major credit cards or by PayPal account.
At checkout, click “Proceed to PayPal” (doesn’t mean you need to pay via PayPal) and then you will have the option to click “Pay with Debit or Credit Card” on the next screen.
Shipping Orders will normally be shipped within 2-4 business days. If there is to be a delay for any reason, we will contact you. If Marilyn is travelling for teaching and we are unable to fill orders for a certain length of time, a notice will be displayed on the website header. There is no shipping charge for PDF patterns since they are delivered via email with a link. If you are an international customer, please consider purchasing a downloadable PDF pattern if available.
International Orders We accept online orders from the U.S. and Canada for all our products. For international orders, only PDF pattern purchases are available via our online shopping cart. To order paper patterns, books, etc. please email us your order request. We will calculate actual shipping costs and email you an invoice.
Returns Quilt Moments has a no return policy unless an item was sent in error or was damaged upon arrival. If there are any problems with your order, please contact us immediately. If you have any questions, contact me before you place an order and I will be happy to help!
PDF Patterns A PDF pattern is a pattern file that you can download instantly to your computer. You need Adobe Reader or another PDF reader on your computer. Once your payment has been processed through PayPal, you will receive a link to download the pattern file.
Each PDF pattern is identical to the pattern patterns including fabric requirements and instructions with diagrams. If you don’t want to print the pattern, you can simply view it online and read the instructions on your computer or tablet.
Thank you for purchasing Quilt Moments patterns and respecting our copyright. All of our patterns are original designs created by Marilyn Foreman for Quilt Moments.
You may make a copy of the patterns you purchased for personal use only if you don’t want to mark up your original while working on your project, but please do not make copies for friends or anyone else. Each individual must purchase their own pattern to honor copyright law and ensure that designers receive compensation for their hard work. If you are teaching a class using a pattern from Quilt Moments, each participant must purchase their own pattern. Do not make copies of the patterns for the students.
We are very pleased and honored when individuals, groups, guilds, or shops choose to make a quilt based on our designs for raffles, charity quilts, or quilt exhibitions. Please email us a request so we can reply to you or your group and properly document our permission for you. Please be sure to include information on the quilt crediting Quilt Moments for the pattern. Mass production of products based on patterns from Quilt Moments is not permitted.
Still have questions? Please feel free to contact me with questions at Marilyn@QuiltMoments.com.
Please send us photos of the projects you have made with our patterns. We love seeing everyone’s creations and would be happy to share the photos on our social media if you wish!